Privacy Policy
Effective Date: 15 August 2026
Raikars (“Raikars”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information that you provide to us when you visit or use our website, www.raikars.com (“Website”), contact us, visit our stores, make an enquiry, or purchase our products and services.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. About Raikars
Raikars is a jewellery business based in Bengaluru, Karnataka, offering silver jewellery and related products through its physical stores and online channels.
Our current store locations include:
Raikars – Jayanagar
No. 108, Uday House,
30th Cross, 8th Main,
Jayanagar 4th Block, Bengaluru – 560011, Karnataka, India.
Raikars – Commercial Street
#66, Dispensary Road,
Tasker Town, Shivaji Nagar,
Bengaluru, Karnataka, India.
For privacy-related questions, you may contact us at:
Email: abhi@raikars.com
Phone: 080 41211077
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
2.1 Personal Information
We may collect information such as:
•Full name
•Mobile number
•Email address
•Billing and shipping address
•Delivery address
•Contact preferences
•Information provided in enquiries or customer communications
•Purchase and transaction details
•Information required to process returns, refunds or exchanges
2.2 Payment Information
When you make a payment, payment information may be processed by our authorised payment gateway or financial service provider.
Where applicable, we may receive limited transaction information such as:
•Transaction reference number
•Payment status
•Payment method
•Amount paid
•Date and time of transaction
We generally do not store complete credit/debit card numbers, CVV numbers or banking passwords on our own systems.
Payment information may be subject to the privacy policies and security practices of the relevant payment service provider.
2.3 Information Automatically Collected
When you visit our Website, certain technical information may automatically be collected, including:
•IP address
•Browser type and version
•Device type
•Operating system
•Pages visited
•Date and time of access
•Referring website
•Approximate location derived from technical information
•Website usage and interaction information
This information may be used for security, analytics, website improvement and operational purposes.
3. How We Use Your Information
We may use personal information for legitimate business purposes, including:
•Processing and fulfilling orders
•Responding to enquiries and requests
•Providing customer support
•Processing payments
•Arranging delivery of products
•Managing returns, refunds and exchanges
•Communicating about orders and transactions
•Providing information about products and services
•Improving our Website and customer experience
•Understanding customer preferences and website usage
•Preventing fraud, misuse and unauthorised activities
•Maintaining website and information security
•Complying with applicable laws and regulatory requirements
•Maintaining business, accounting and transaction records
•Sending promotional communications where permitted by applicable law and, where required, with your consent
4. Marketing Communications
If you provide your contact information or otherwise consent to receive marketing communications, we may contact you regarding:
•New jewellery collections
•New product launches
•Offers and promotions
•Events
•Special occasions
•Store updates
•Other products or services that may be relevant to you
You may opt out of promotional communications at any time by contacting us or using the unsubscribe mechanism provided in the communication.
Please note that even if you opt out of marketing communications, we may continue to send essential transactional or service-related communications, such as order confirmations, payment notifications, delivery updates and responses to your enquiries.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve functionality, security and user experience.
Cookies may be used to:
•Remember preferences
•Maintain website functionality
•Understand website traffic
•Analyse how visitors use the Website
•Improve website performance
•Support marketing and advertising activities, where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Website.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
6. Analytics and Third-Party Services
We may use third-party services to help us operate, analyse and improve the Website.
These services may include, where applicable:
•Website analytics providers
•Hosting providers
•Payment gateways
•Delivery and logistics providers
•Customer communication platforms
•Email and SMS service providers
•WhatsApp or other messaging service providers
•Advertising and marketing platforms
•Website security providers
•IT and technical support providers
These third parties may process information on our behalf or independently in accordance with their respective privacy policies and contractual obligations.
We recommend that users review the privacy policies of relevant third-party services when using their services.
7. Sharing of Personal Information
We do not sell your personal information as a standalone business asset.
We may share information with selected third parties where reasonably necessary for legitimate business purposes, including:
•Payment processors
•Banks and financial institutions
•Courier and logistics providers
•Website hosting providers
•IT service providers
•Analytics providers
•Marketing and communication service providers
•Customer support service providers
•Professional advisers
•Legal and regulatory authorities where required by law
We seek to ensure that third parties handling personal information maintain appropriate safeguards and use the information only for authorised purposes.
8. Legal and Regulatory Disclosure
We may disclose personal information when we reasonably believe that disclosure is necessary to:
•Comply with applicable laws or legal processes
•Respond to lawful requests from government authorities
•Protect our legal rights
•Investigate fraud or security incidents
•Prevent unlawful activity
•Protect the safety and security of our customers, employees or business
•Enforce our terms and policies
9. Data Security
We take reasonable technical, organisational and administrative measures to protect personal information against:
•Unauthorised access
•Unauthorised disclosure
•Loss
•Misuse
•Alteration
•Destruction
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
•Completing transactions
•Providing customer support
•Maintaining business and accounting records
•Resolving disputes
•Preventing fraud
•Complying with legal, tax and regulatory obligations
•Enforcing agreements and protecting our legal rights
When information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
11. Children's Privacy
Our Website is not specifically directed at children.
We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law
.If a parent or legal guardian believes that a child has provided personal information to us without appropriate consent, they may contact us using the details provided in this Privacy Policy.
12. Links to Other Websites
Our Website may contain links to third-party websites, social media platforms, payment services or other websites.
Raikars is not responsible for the privacy practices, content or security of third-party websites.
We encourage users to review the privacy policies of third-party websites before providing personal information.
13. Social Media
Raikars may maintain pages or profiles on social media platforms.
Interactions with our social media pages may be subject to the privacy policies and terms of those respective platforms.
Information that you voluntarily make publicly available through social media may be visible to others.
14. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
•Request access to personal information held about you
•Request correction of inaccurate or incomplete information
•Request deletion of information where legally permissible
•Withdraw consent where processing is based on consent
•Object to or restrict certain processing activities where applicable
•Opt out of promotional communications
•Raise a privacy-related complaint or grievance
Requests may be submitted using the contact details provided below.We may need to verify your identity before processing certain requests.
15. Accuracy of Information
You are responsible for providing accurate and complete information when interacting with Raikars.
If your personal information changes, you may request that we update or correct our records.
16. Data Transfers
Some of our service providers or technology partners may process information from locations outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate safeguards.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
•Our business practices
•Website functionality
•Technology
•Legal or regulatory requirements
•Data-processing practices
The updated version will be published on this page with a revised “Effective Date”.
You should periodically review this Privacy Policy for changes.
18. Contact Us
If you have questions, concerns, requests or complaints relating to this Privacy Policy or the handling of your personal information, please contact us:
Raikars
108, Uday House,
8th Main, 30th Cross Road,
Near Post Office, 4th Block,
Jayanagar, Bengaluru, Karnataka – 560011, India.
Phone: 080 41211077
Email: abhi@raikars.com
We will make reasonable efforts to respond to privacy-related requests and complaints within the period required under applicable law.
19. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute relating to this Privacy Policy shall be subject to the applicable jurisdiction of the courts and authorities in Bengaluru, Karnataka, unless otherwise required by applicable law.
20. Consent
By using the Raikars Website, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires consent for a particular processing activity, we will seek the necessary consent before carrying out that processing.
Last Updated: 15 August 2026
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Raikars
Silver Jewellery
Bengaluru, Karnataka, India
Email: abhi@raikars.com
Phone: 080 41211077